ComplaintsforThe Yellow Door of Deal, Inc.
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Complaint Details
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Initial Complaint
06/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to them to have a wedding band and ring stretched. They gave a price at $235 after I found out that others do it for just $35. I called to cancel after hours and left a message. The message was not recieved. I went to pick it up they said "only the band is ready" I took the band tried it on, and it was the same size as when I droped it off. I said "you guys didt do anything" the replied "oh your corrrect, sorry will do it" I said well I would like to cancel and just return ther ring to me. The guiy refuses to return the ring and sais if you want it back you have ot pay in full for the cleaning we did. I never asked them to do a cleaning and the ring was not dirty i only wore it by once. The guy now refuses to return the ring unless I pay $235. I would like to get my rings back at no charge.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.