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ComplaintsforMadison Management Services, LLC
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Complaint Details
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Initial Complaint
03/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
To whom it may concern, we have a land contract with Madison Management Services LLC for our home. Normally, they are very understanding and easy to communicate with. In the last six months if there have been any issues with a payment, we CANNOT reach them at all! They send us letters in the mail with a number on it to reach them that is DISCONNECTED. We have emailed the email listed on their letters, and their website and have not received any contact. My husband has a fractured spine and we are trying to figure out our options. We do NOT want to lose our home over something beyond our control but we are NOT receiving the proper communication or assistance during this difficult time to help provide us with peace of mind. We spoke with a representative and informed them of the phone number issue the last time we spoke over the phone which was about six months ago and the agent said theyd relay the information and weve still been receiving letters with a disconnected phone number to call AND they are calling and leaving voicemails and asking us to CALL the DISCONNECTED phone number back when it is impossible! Please. Help.Initial Complaint
08/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have tried to contact them about the payments on our house multiple times now my house is in foreclosure and when I spoke with their attorney they said Madison management said I've never tried to contact them which is false I have emails to prove it and I would like answers to why they are lying about it
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.