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ComplaintsforMistyElectronics
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
phone worked for 2 mounts with frequently rebooting but always came on. Now quit? working all together. Tried to contact the **** but no response. I assume he is ignoring my email. I would like an exchangeBusiness response
05/08/2024
All our items come with a 30 day warranty, can be returned for any reason within that time. It can be returned for any reason including just not liking it.
Also at checkout **** gives the buyer a chance to buy an extended warranty from **** for a nominal charge.
The buyer did not buy an extended warranty, and contacted us well past two months. If buyer was having issues constantly as he said, he was one click away from a free postage paid return for full refund within 30 days. Instead buyer used it for two months, and then contacted us. Its well out of warranty.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.