ComplaintsforBrunswick Design
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Complaint Details
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Initial Complaint
12/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Had a quartz vanity top installed. The top is continuously covered with white dust/grit. We clean off the dust and more dust/grit appears the next day. We have e-mailed and called BrunswickDesign several times and asked for a remedy for this problem. We are told that they have to get the fabricators to provide a solution. It is now several weeks and we still have the problem and no call back from Brunswick DesignInitial Complaint
12/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a full set of Kitchen Cabinets. They were installed. Following the installation, my Contractor and I noticed an indentation on the door of one of the Cabinets. There is no paint or stain missing around this indentation so this had to have been shipped to my home with this defect. I have asked the business to provide a new Cabinet Door to correct this defect. They are stating that my Contractor that installed my Cabinets had to have caused this. If they would come out to look at this defect, they could obviously see that the Cabinet was shipped this way especially since the Cabinet Door is not scratched. I am attaching a photo for your review.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.