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          Nickelodeon Universe @ American Dream has 1 locations, listed below.

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            Business ProfileNickelodeon Universe @ American Dream

            Amusement Parks

            Additional business information

            Additional Info:
            Mail sent to the business on 04/12/2021 was returned by the U.S. Postal Service as Insufficient Address.
            See all additional business information

            Contact Information

            1 American Dream Way

            East Rutherford, NJ 07073-2501

            Visit Website
            (833) 263-7326

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1 American Dream Way, East Rutherford, NJ 07073-2501
            BBB File Opened:
            8/21/2020
            Read More Business Details and See Alerts

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            03/02/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            On 03/02/2024 my family decided to visit the American Dream mall Nickelodeon Universe it was my childs first time here. He is 9 years old with autism. Unfortunately we were not able to spend more than an hour here because this was not an ideal situation for my child he was too overwhelmed and overstimulated from the crowds and loud noise. It caused him to be very upset, cry and shutdown. It was a terrible time for him and we had to leave. If we would have known it would be like this we would have chose another option. I am requesting a full refund due to these unfortunate circumstances.
            Read 8 More Complaints

            Customer Reviews

            4 Customer Reviews

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            Most Recent Customer Review

            Kathy A

            07/17/2022

            Ended up on an impromptu trip to the American Dream mall. My 10 year old son wanted to go to the Nickelodeon amusement park. I approached the counter to purchase a ticket, The lady behind the counter then advises I need to purchase ticket online. So I step aside and buy the ticket for $84.23. I then get back in line after making my purchase. I am then told I need a ticket for myself. I was in flip flops since the trip was spur of the moment. So I inquire if I would be allowed on rides in flip flops, they said no. I requested a refund of the ticket I purchased and they flat out refused. Apparently, Nickelodeon is owned by the American Dream and the American Dream doesnt give refunds. I am really so disgusted by the negative customer experience. It is a goal of mine not to give that facility any additional business. Buyer Beware!
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

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