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Complaint Details
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Initial Complaint
06/02/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
I traded my 2019 Cadillac and cash to purchase a 2020 *** ******* from Autotec auto. As I owned my Cadillac and the *** was a bit more I would never buy a nearly new car without a manufacturer warranty. And I was assured that the *** had a warranty. After taking care to Scoot *** I was informed that the car came from ****** and it has no warranty and the engine has been exposed to salt. I then contacted dealer and stated that I wanted a full refund. He stated that he thought the warranty transferred which it does not transfer from ****** to US.Business response
12/14/2022
At the time of sale the Carfax was provided stating vehicle was originated from ******. We (Autoec) was unaware that the manufacture warranty didnt stay with the car in the **. After speaking with the customer we ************************ provided the customer with a extended warranty at no charge that satisfied the customer and any warranty issues he may have.. We believe at this point the custmer is satisfied Thank You
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Contact Information
1091 N Delsea Dr
East Vineland, NJ 08360
Business hours
Today,9:30 AM - 7:00 PM
MMonday | 9:30 AM - 7:00 PM |
---|---|
TTuesday | 9:30 AM - 7:00 PM |
WWednesday | 9:30 AM - 7:00 PM |
ThThursday | 9:30 AM - 7:00 PM |
FFriday | 9:30 AM - 6:00 PM |
SaSaturday | 9:30 AM - 6:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.