5 Customer Reviews
Review from Harriet S
1 star08/29/2024
Total *****! Do not use this company under any circumstance, what they are doing is criminal! They scammed me out of 2400 dollars for an hour with of work!!! He replaced my garage springs and wheels without an estimate and then charged me an insane amount of money. I am elderly and my husband just had surgery and I was desperate to get someone here. He is extorting the elderly and the business should be shut down immediately!Review from Kenneth G
1 star07/31/2024
DO NOT USE THIS COMPANY. I was charged $300 to install a $11 lock in 10 minutes of work. The technician who came to give me the quote originally wanted $575! Only after haggling did he come down to $300 after telling me he had to special order a new lock due to an irregular door size and the existing one being bent. They never even changed the lock bar and instead unscrewed 4 screws and replaced the old lock with an $11 one from ********** and called it a day. I figured this had to be mistake so I called up the company and was told this was no mistake, and that I "actually got a good deal." I asked the person on the phone (possibly the owner) if he thought $300 was fair for a job a monkey with a screwdriver could do. He then compared himself to a DENTIST saying that I was paying for his "expertise" and he gets plenty of customer and didn't need my *************** learned, I'll never use this company again and you'd be better off lighting your money on fire then calling them.Review from Carol F
1 star07/29/2024
While they did come quickly because my garage door emergency release would not reengage, I feel that we were overcharged. For a two car garage Two sets of springs and cable wire cost us. $3300 and this pricing was "discounted" Please make sure to get estimates. I feel very foolish and just want others to learn from my mistakes. My neighbor had his springs ,cable and garage door opener recently replaced for $700, so imagine how foolish I feel.Review from Jean S
1 star06/07/2024
We needed to get our car into the garage, and the door wouldnt open. Without comparing prices for this service, we found this company online. They fixed the problem, but handed us an invoice for $2500 to replace all parts. As an afterthought, we checked with other garage door services and were told that the cost should have been less than half of what we paid Best Garage Door LLC. We trusted that we had paid an honest price for parts and services rendered. By not taking the time to comparison shop beforehand, we hastily chose a company which exploited us with an unreasonably high price.Review from Daniel L
1 star04/12/2024
Completely dishonest and will scam you out of your money.They will first provide you with a very high cost for repairs then ask you what's the highest you're willing to pay. In the end they didn't even do both springs on the garage door. Preying on people's desperation is such a pathetic tactic.
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