ComplaintsforCarol's Daughter
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Complaint about " Carol's Daughter" hair products. The date of transaction was on April 13, 2023 @ Shoppers Drug Mart in ********, ******* ******. The product is " curls enhancing moisture butter". I paid $ ***** for this product. I have made many attempts to reach out to them. This product was like glue in my hair, no curls to be seen.This company just emailed me and stated that they will not help me, nor give a refund. They came right out and said that they are not dealing with me.They are disrespectful to customers and they gave me. ***** from consumer care is the person that took my complaint and gave me a re: 00DAoY5FR._5006elxrs09:ref.Can you please help me with this company that can right out and say they are not going to deal with me. This is a lot of money that I am not willing to lose, so can you please help me to get through to them that they can't do this to customers if they are selling their product in ******. It's wrong.Thank you,***************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.