Additional Information for Chamonix

• Unimed International, Inc
• Unimed International, Inc.

• Ms. Christine Pileggi, Operations Manager
• Mr. George Faltaous, CEO/Owner

Principal

• Mr. George Faltaous, CEO/Owner

Customer Contact

• Ms. Christine Pileggi, Operations Manager

• 08837

• Returns and Refunds Policy
  Effective July 7, 2016
  Chamonix Skin Care Money Back Guarantee
  *IMPORTANT CHANGE PLEASE READ*
  As of July 7, 2016, they will provide a 100% money back guarantee on eligible refundable orders. (Please see eligible refunds policy terms below)
  Chamonix will no longer charge a processing fee on refundable orders.
  It is their goal to provide an easy, hassle-free customer service experience.
  Customers are entitled to a refund or exchange for a FULL 4-month period from the date the original order was placed.
  Exchanges will not be accepted after 6 months from the original purchase date.
  Please take a moment to review the following terms:
  RETURNS AND REFUNDS POLICY TERMS
  All returns and/or exchanges must be pre-authorized by a Chamonix customer service representative. A RMA number (Return Merchandise Authorization) is obtained by calling our customer service department at 1-800-SKIN-211 (1-800-754-6211) between the hours of 9am- 6pm EST Monday through Friday. A RMA is not needed for an exchange.
  All shipping and handling fees (where applicable) are not refundable.
  You must return ALL products, USED & UNUSED to be eligible for a full refund. Refunds will not be processed without the original products that were purchased.
  Any merchandise returned for a refund without a RMA number will not be processed.
  Refused and Return to Sender packages are not eligible for a refund without first calling for a RMA number.
  RMA numbers expire within 15 days of issuance. Merchandise must be received within 15 days of the date to receive a credit or a refund.
  Customer is responsible for all shipping costs associated with returned merchandise.
  IMPORTANT: Half price promotions, preferred customer pricing, other special event sales or promotions may have different return policies. Please review carefully.
  Preferred Customer: There are no refunds on the Preferred Customer Program, only merchandise exchanges with exception to your first initial sign up order. Once a recurring shipment is sent out, the package is non-refundable and can only be used towards a company credit. Please refer to the Preferred Customer Program terms and conditions for more information.
  If you have any questions or concerns please contact their customer service department at 1-800-SKIN-211.