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Complaint Details
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Initial Complaint
06/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I waited the **************************************************************************************** then I rode an hr and they told me I couldn't get tags till I made 1st payment. I called bank ******** financial they told me they didn't require that. So it's the dealer in bad faith. None the less I haven't been able to drive the vehicle. For a week cause no tags.i don't even really want it any more. I'm disgusted.Business response
06/11/2024
Dear ****************,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you may have experienced regarding the acquisition of your vehicle tags.
After reviewing your complaint, it appears there may have been some misunderstanding. According to our records, we have sent your plates and registration via ****** Additionally, we have made several attempts to contact you to arrange for either the pick-up of the plates or to drop them off to you directly. If you have not yet received them, we will immediately track the shipment and provide you with an update. Thank you for your patience and understanding. We value your business and hope to resolve this situation to your satisfaction.
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Contact Information
2084 Woodbridge Ave
Edison, NJ 08817-4455
Business hours
Today,Closed
MMonday | 9:00 AM - 8:00 PM |
---|---|
TTuesday | 9:00 AM - 8:00 PM |
WWednesday | 9:00 AM - 8:00 PM |
ThThursday | 9:00 AM - 8:00 PM |
FFriday | 9:00 AM - 7:00 PM |
SaSaturday | 9:00 AM - 7:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.