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Find a Location

DGL Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • DGL Group

      195 Raritan Center Pkwy Edison, NJ 08837-3650

    Business ProfileforDGL Group

    Wholesale Electronic Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    145 complaints closed in last 3 years

    63 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Drones, Hoverboards, Electric scooters, Phone chargers and accessories, Toys and Games

    Business Details

    Location of This Business
    195 Raritan Center Pkwy, Edison, NJ 08837-3650
    BBB File Opened:
    1/12/2012
    Years in Business:
    23
    Business Started:
    2/1/2001
    Business Started Locally:
    11/12/2010
    Business Incorporated:
    2/1/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Aww! Industries
    • Hover-1
    Business Management
    • Mr. Ezra Zaafarani, President and CEO
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    145 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    February 18, 2024 bought two Hover-1 Rangers from Amazon for $52.70 each. I reached out to the company and they said my product was out of warranty. The board does not seem to calibrate properly and when someone gets tries to ride it the board starts to shake/vibrate as if its trying to recalibrate. It was so bad that when I was helping my kid get on it, it started doing its weird shaking really hard where he fell off the board, then it ran over my toe and kept moving forward about 10 feet before hitting a wall. It kept trying to move forward. So something is definitely wrong with it because it doesnt always stay still after being turned on. This product is dangerous to say the least and the company wont take ownership
    Read More

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Florjan B

    1 star

    05/27/2024

    Purchased a hover-1 my first hoverboard for my son through Amazon. Within a month it failed. Submitted a claim, it has been two Weeks and havent heard back. When you try to call them, they tell you, due to high call Volume, we cant accept any calls. Waste of $100. Ticket number I was given is 276673.Wont be purchasing through them again.

    DGL Group Response

    05/28/2024

    Dear Customer, our apologies for the experience with your product. We see your ticket was in fact opened on May 19th, which we do apologize for the delay as tickets are first in first out. At this time we also see that your product was purchased through Amazon, whom you still are within their return and exchange period as well.

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