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Find a Location

Entertainment Industries Federal Credit Union has 1 locations, listed below.

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    Business ProfileforEntertainment Industries Federal Credit Union

    Credit Union

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16 W Grand St, Elizabeth, NJ 07201-2312
    BBB File Opened:
    1/24/2023

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The began on August 8th, 2019. They claim that from March 2016 - July 2019 ACH payments in the amount $11,166.58 were not made, when that is not true. I've provided the proof the money was pulled from my account. They were the only ones who could provide me with the 2016 copies of payment and the auditor started manipulating the report to show several payments but not the others. They have taken the money twice and I really need help getting my money back. I was a member of this credit union for over 20 years maintaining outstanding credit, paying back several personal and car loans always making payments on time as my funds would go directly to them. I tried to get help for several month with Legal Shield and they were no help either although I was also paying them and I got no help. I can't tell you the numerous amounts of calls over the months several lawyers office and they say it will cost more then what they owe me and I can't afford that. I am desperate and need some guidance and help. Anything you can do to help will be greatly appreciated.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shantáe E

    1 star

    09/14/2023

    They are racist , discriminate and work with local members who are businesses in the area to scam other members.They make unauthorized transactions on your account and use cash deposits from members for personal use and are outright scam artists.Both locations need to be closed and not allowed to be anyone's financial institution.They are not a member operative as they claim to be.They are operating off unethical personal decisions based off of perception and discriminative cliches.I stayed to prove my point. Now that I have substantive evidence to further litigation.

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