ComplaintsforRancho Mateo
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Complaint Details
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Initial Complaint
08/08/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have frequented this business several times from 2020 through present day in August 2023. I have visited their locations in ********* ** and Fairview **. The nature of my complaint is based solely on their alcohol quality. I am convinced that the business is misrepresenting the selling of premium shelf liquor. Ive consulted with other patrons and weve concluded that the establishment consistently serves low shelf liquor in lieu of the premium shelf liquor ordered (e.g., Grey Goose, ****** One, Titos). The served drinks are clearly diluted and taste substantially different than the expected standard.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.