ComplaintsforJersey Pro Construction LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I would like a refund of $4,000.00 off the job. And to finish the work. Story explained:1. When Dr. **** called to hire you, she asked if you could drop the price down to $9,800 to match the other vendor. You said "yes".Then we invited you in a 2-3 hr period you raised the amount to $12,000.2. We reasoned that initially you give us a $12,000 price that included walls on both sides of the entire driveway. The side of the lawn with a retaining wall and the other side where the planter is would be a stack of bricks. 3. You said the walls were a straight line, so after a fierce discussion, you dropped the price to $11,000. 4. When you were working on the outside planter area, your worker only did half of the circle with brick. I wanted a complete square. You did a curve, which made my planter area much smaller. When I questioned your worker about the wall not being closed, he said he would do it tomorrow. 5. Then you kept disturbing **************** working schedule. She works Fri Sat Sun and weekdays seeing patients. Gessica's number was offered to you, but you never attempted to reach her first after Dr. **** sternly told you several times. All communication needed to go thru Gessica. ****** showed up uninvited over the weekend, while she was busy, banging on the door and calling several times as if it was an emergency. 6. By Monday we tried to reach you by call, text, and voicemail. No answer. 7. Then your "partner" showed up at the house. Instead of making the situation accommodating, he jacked up the price to fix your own mistake. 8. Then your partner said the reason ****** didn't answer is because he was on vacation. Then Dr. **** said we would wait 2 weeks for him to come back. 9. Suddenly ****** became available to speak on the phone, after his partner wasted 30 min of Gessica's time speaking about ******** deceptive plan. We're sure your partner represented your plan fully. That's when we had enough of you. You wasted so much of Gessica and **************** time.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.