26 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Anna C
1 star08/14/2024
This place is a scam. They charge you less if you dont have insurance than if you do. The dont send you a bill until it is past due. Then their phones just send a busy signal when you try to call.Review from TAE K
1 star06/21/2024
Do you really think a blood test should cost $9,800?BioRefence thinks soReview from Patricia T
1 star05/28/2024
I just received a bill that said "Third Notice"- never received a bill previously from them and then they say it was for a lipid test (cholesterol test) on my 24 year old son. Doesn't make any sense and I think it is not even a real bill. They have no insurance info and say it was for lab work at an urgent care when I know that my son did not go to one on that particular day. This place is shady and I am going to get to the bottom of it.Review from Dan F
1 star05/14/2024
Unethical business practices. BioReference Health continues to bill my company for services provided to patients who were referred to BioReference via my clinics. It was BioReference's responsibility to collect from the patients or their insurance carriers, but when they didn't follow through with the patients, they billed my company. They are now threatening legal action.Review from Pamela H
1 star04/12/2024
I fasted for a blood draw. I went to the address provided in an email. It was closed. No signs. Nothing.Review from Carolyn M
5 stars02/09/2024
I went to a Bio reference lab on Staten Island today 2/9/24. The technician who **** my blood, ***************************, was very professional and extremely gentle. She was kind and treated me in a very respectful way. She is an asset to your company.Review from Lauren C
1 star12/21/2023
A normal 10 day blood test, took them 6 weeks to notify me that the original test was inconclusive. The billing department hangs up on customers intentionally. I called 5 separate days to attempt to have the *** reversed to self-pay. Bioreference claims insurance has to reverse; Insurance claims BioReference has to submit a request to reverse but BioReference refuses. Ended up overpaying by hundreds. Our family will never use Bioreference for lab ********* again.Review from John D
1 star12/11/2023
I've been billed twice for procedures. I've contacted them, requested a mailed copy ofy account, which showed that the current/redundant charges were payed in Dec '22, and Feb '23. Still, I was debited AGAIN for these charges.No one at my bank can tell me where those last/redundant charges were sent- except to bioreference health llc - which DENIED making them OR recieving them. PERIOD.Review from LJ S S
1 star10/23/2023
The office in ********* is awful. Have left over a dozen VMs 2 weeks ago...still no response. No one answers the phone. The office itself is in disrepair the seats are torn up (I have photos). There are so many signs about what you are not allowed to do...and no one has staffed at the front desk...just a sign that says I'm with someone please wait. I wish the exec who make the ******* videos would visit a location....Review from Darrin E
1 star09/14/2023
Bio Reference submitted a claim to my insurance carrier using the wrong medical coverage member number for lab work .This mistake was on their part. I was then billed two charges $2.04 and $531.80. I paid these charges with my credit card believing them to be legitimate. Now Bio Reference is refusing to reprocess my claim and refund any overpayment due.
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