ComplaintsforAnthony's LLC
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Complaint Details
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Initial Complaint
01/31/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased and paid for stamps from Anthony's Coin & Stamp located at *****************************************************************************. I returned them and asked for a refund as they were unsatisfactory. I never received a refund but that is not my complaint today. I requested on several ocassions to be removed from their mailing lists as I do not wish to do business with them. I continue to receive mailings for them and this has continued for over a year. My refund was small so I let it be but their mailings to me are an insult and annoying.Business response
02/28/2023
**************************, so sorry you received a postcard mailing that was unwanted, we do not have a list, we buy lists from list brokers, we sent your name to the brokers we recently purchased and asked them to remove your name but we have no way of knowing if this will be done.
Customer response
02/28/2023
Complaint: 18954015
I am rejecting this response because: I believe under postal regulations it is the responsibility of anyone who mails unwanted mailings to remove unwanted advertisements sent under their name. Furthermore this is just an excuse to avoid their responsibilities by saying we just buy lists. In addition this is not a recent occurrence. It has been going on for many years and I have received many mailings. In the modern age and technology it is not complicated to remove unwanted mailings. Again anything sent out under your name is your responsibility. They just do not want to be bothered. To illustrate this I have not only called them but written to them where my earlier letters even containing return stamped envelopes were not answered. It is an annoyance to continue to receive mailings over many years from a company that you have had a poor experience.
Regards,
*************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.