Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

New Jersey Manufacturers Insurance Company has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • New Jersey Manufacturers Insurance Company

      301 Sullivan Way Ewing, NJ 08628-3406

    • New Jersey Manufacturers Insurance Company

      1599 Littleton Rd Parsippany, NJ 07054-3803

    • New Jersey Manufacturers Insurance Company

      840 12th St Hammonton, NJ 08037-1390

    Business ProfileforNew Jersey Manufacturers Insurance Company

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.29/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    61 complaints closed in last 3 years

    25 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    NJM offers autohomeownerscondorenters, and personal umbrella insurance policies to Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania residents. 

    Workers' compensation policies are available to business owners in ConnecticutDelawareMarylandNew JerseyNew York, and Pennsylvania.

    Commercial general liabilityProEdge Businessowners Policy, and commercial excess and umbrella insurance are available to business owners in Delaware, Maryland, New Jersey, and Pennsylvania.

    Commercial auto policies are available to business owners in Connecticut, Delaware, Maryland, New Jersey, New York, and Pennsylvania.

    Business Details

    This is a multi-location business.

    Find a Location

    New Jersey Manufacturers Insurance Company has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • New Jersey Manufacturers Insurance Company

        301 Sullivan Way Ewing, NJ 08628-3406

      • New Jersey Manufacturers Insurance Company

        1599 Littleton Rd Parsippany, NJ 07054-3803

      • New Jersey Manufacturers Insurance Company

        840 12th St Hammonton, NJ 08037-1390

      Location of This Business
      301 Sullivan Way, Ewing, NJ 08628-3406
      BBB File Opened:
      1/1/1979
      Years in Business:
      111
      Business Started:
      6/7/1913
      Business Started Locally:
      6/7/1913
      Alternate Business Name
      • NJM Insurance Co.
      • NJM Insurance

      Customer Complaints

      61 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/29/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On May 25 2024 I was issued a ticket from a cop for having a suspended car registration due to not having insurance. My insurance company NJM was closed til May 28. I called them May 28 several times and received various answers as to why they did not notify the *** that I have insurance with them. My coverage started this February with them. One rep told me that during that time there was a 'glitch' in their system and *** was not notified that I have insurance. Another rep said there was a glitch in the system but my account did make it to *** to notify them that I have coverage. I have to go to court,there's no option of just paying the ticket. I do not know how much it will cost in court. It is 100 dollars to reinstate my registration. NJM is saying it is not their responsibility to pay any of it.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Victor A

      1 star

      05/06/2024

      I am 58 years old, and permanently disabled on SSDI. I simply cannot afford an arbitrary $600 annual increase, and I have not had one single accident or claim!!My most recent online review of NJM:If I could give this crooked organization zero stars, I would. After being with them for two years without even a single claim, they suddenly hit me with a whopping $600 increase in car insurance premiums! They then went on to offer up some lame excuse about two rate increases hitting my policy at the same time! Oh well, see ya!!

      New Jersey Manufacturers Insurance Company Response

      05/07/2024

      Thank you for forwarding this correspondence to our office, and we welcome the opportunity to address any questions. Due to policyholder privacy concerns, we are not able to provide specific details to be posted for public view. Accordingly, we will respond directly to the person from who the BBB received this correspondence within 10 business days.

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.