Business ProfileforJack Daniels Motors Inc.

would give 0 stars if possible oh boy where do i start got the car in january after waiting over a month to finally receive it its been nothing but problems. 1. I was told my vehicle (2015 GTI) was being put into service just for a new thermostat, i work in the field it shouldnt take more than 2 days tops to replace it so after about a week and a half of waiting i finally called to see what was going on. They didnt even touch the thermostat they were replacing the whole turbo along with all coolant components. I was led around in circles even the service center said *********** was supposed to be telling me the information they were telling me. When i asked about the thermostat they said its completely fine and doesnt have to be replaced.2. Ive had the car a little over 3 months this is whats going on: failed water pump, cracked intake manifold which broke a spark plug and caused cylinder misfire. The kicker is when i brought it to my mechanic he said the whole cooling system needs to be replaced which includes the thermostat! I wouldnt recommend this dump to my worst enemy, nobody seems to know what anyone is doing and they dont seem to care much about their customers. If you have any bit of common sense STAY AWAY from this dealership. I was told multiple times from *********** ***** to leave them alone and let them work even thought I purchased the car was lied to. I was then told it was my fault everything happened the way it did because i signed paperwork when the car was in servicelike they told me to.