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ComplaintsforAstrocare Fire & Water Restoration, Inc.
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Complaint Details
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Initial Complaint
07/18/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This company installed a faulty Air Conditioning system in a brand new home. The first few times they hired and paid someone to fix the unit. Over the course of 3 years the unit has never worked properly. 2 years ago they hired and paid Thermal Dynamics to fix the unit. Astrocare has always been billed for the repair services. Thermal Dynamics completed a full replacement of the beyond repair old unit and a bill was signed off by me with the billing of AstroCare. AstroCare denied payment and told Thermal Dynamics to bill me. I never signed off on a **** in my name. Now I am being threatened by an attorney to ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.