Business ProfileforTechlance Solution Inc

We started with Design Stallion in August of 2022. They quoted us for a progressive web application. Promised custom coding in multiple languages done by their in-house experts and programmers. I spoke to *****, who was very friendly and a very good salesman. I spent a lot of time talking to him and asking specific questions, especially are they familiar with nutritional databases. I spoke to the designer ********* who listened and said yes they could do everything we are asking. They quoted 6 months, and I paid $18,000. They moved us to multiple project managers because they kept getting promoted. 5 in total. Each time I had to spend a ton of time re explaining the whole project, re sending all the descriptive emails and photos. They were mostly unprofessional, wouldn't listen. No show for meetings they set up. Little to no communication. They assured me they needed a certain nutritional database, and then they couldn't use it costing me $2500 additional. I had to also scramble to get another database which I did. Each project manager told me something different. Each update there would be a lot of work done on things I never asked for or wanted, and very little work dont on things I needed. The program is about 3/4 done at 18 months. It is very difficult for the user and does not look good. The project manager suddenly decided it is done and yelled at me demanding I sign a form saying I am happy with the work or he refuses to continue. There are no sections finished for me to sign off on. certainly not the whole thing. They have over promised and cannot deliver what they told me. I will only accept a full refund as they have not delivered anything useful. I have hundreds of emails I have sent and them as well. I also have video recording of final project manager yelling at me to sign form, and a video showing the partially finished poorly constructed website he says is finished.