Reviews

Review Details

• Review fromGabriel B

  Date: 05/23/2023

  1 star
  I originally gave this company 5 Stars but after using the water mitigation system its definitely changed. Its constantly not working and I've had them out 4 times and got charged twice to fix the same part. I think the biggest reason you shouldn't use this company is that they have no accountability. While they were "fixing" my water system I gave the workers specific instructions not allow the dog in the room and lock the door. The dog was let in and proceeded to eat rat poison. The dog is ok but I've reached out to **** and **** and they refuse to take responsibility. Don't let these people in your home because they wont take responsibility and they will refuse to show you there Certificate of insurance. I had to call 4 times and they refuse to show any liability insurance. **** had **** call me to negotiate the vet bill and wanted me to sign waiver. Just dirty people and don't do business with this company.

• Review fromGlenn P

  Date: 03/21/2023

  3 stars
  Nice technician, bad communication. After radon remediation, the first test came back from the lab saying that it had been in the mail too long. I followed every instruction and used their packaging and mailing label. When I complained, they sent another test, which passed.30 days later, they sent a letter saying that I must have the inspections completed within 30 days. Hmmmm.... The letter also said, "Once the final inspection is completed, you must phone our office so that we can close out your file. ... Failure to complete these inspections could result in the loss of Radon Reduction Warranty." The letter is from "*************************, President" and has no phone number. Hmmmmm.... I feel like I'm being set up for no warranty.If ******* really wants customers to complete this step, they should at least include the phone number that they demand we call, and -- better -- they should include an email address so that customers can send a copy of their completed inspections. Customers would also have some evidence that we have notified *******.

• Review fromLawyer N

  Date: 11/15/2022

  1 star
  Absolute bunch of crooks. They have a monopoly for water testing and dont give a c*** about customer service or quality testing. I asked for a specific metric and they said it would be included in the test. They then said it was an internal number. For someone testing the water my family uses, I wouldnt trust this unethical and vile company with something so valuable. I complained about their service and they proceeded to gaslight me. They better hope I dont decide to one day open a water testing company because I will actually care about the water people drink and provide quality services.

• Review fromJackie A.

  Date: 10/13/2022

  1 star
  Disgusting service!!! They charged 487 dollars to change a light bulb!!! They are crooks and the tech said they would said a report but did not and claimed the radioactive levels were internal information. Never use this company for your water needs. I called and complained and they hung up. Disgusting as this is water my family drinks!