Customer ReviewsforBMW of Freehold

Inquired about a car, Im out of state. Vehicle is available. Online on the website and vehicle page. Nowhere does it state the price would be different compared to what is advertised online. Just a 799 fee which is in the fine print. Come to find out I reach out and they want 100k over the asking price that is showing up online. Very old school business practices. And no care for customer service.

The initial experience was very nice. But once I got to the financing department and after sales the entire experience was unprofessional *** WENT DOWN HILL EXTREMELY FAST. I was out of town at dealing with a personal family matter and was threatened by **** the salesman and ***** in finance due to their error that they are going to go after my credit. To get away from them I paid the car off immediately and DO NOT recommend to anyone to purchase a car from Freehold **** Call me anytime to discuss if you plan on purchasing a car from there. 262-4848 *******************************

I have never, in my 30+ years of buying new and used cars, ever had an experience like this. I purchased a car from them 5 MONTHS ago and still have not received my registration or plates. Now I'm being slammed non stop with Ezpass violations because the Ezpass I'm using is linked to my old vehicle.I have been in contact with this dealership constantly trying to get this resolved and all they done is blame everyone but themselves.Here's an idea Freehold **** How about you don't sell cars you don't own or have documentation for!!Buyer beware.

Terrible service. ****** did not tell me before taken a 1 1/2 hour drive to see the car I inquired about. It was being sold as is and Didn't come with any warranty. Also it would cost over $6,000 for a warranty for 2 years. Are you kidding me. The car had 2 oil leaks and had battery trouble. She lied the car could not have went thru inspection and you wanted me to pay for ************ that should have been checked out at the time of inspections . What a waste of my time. Be honest with people about what your selling. Terrible service telling me the car was in good shape to to get me in there. Angry disappointed customer.

I Contacted *************************** after receiving a referral from someone who does a lot of business with him. I reached out and informed ****** what I was looking to get into and that I had a car to trade in with Equity. He right away spent 30 mins on the phone getting to know me and my whereabouts until finally giving me a quote. I took that information and wanted to cross check with other sources to make sure its spot on, turns out the price he was giving me was completely inaccurate to what he actually promised me, instead he was looking to make over 5k in profit on just the new car plus make money on my trade. I called ****** the next morning and asked him to make things right and he wasnt treating me the fair way I was told he would, at this point he didnt know what to say as I caught him in a huge lie and he just said he would call me back and recalculate the correct price. I didnt hear all day from him and when I followed up, he brushed me off and said dont be upset, Im busy I have people in showroom. Never called me back that day or the next day, clearly because he is a deceptive liar who shouldnt be conducting business for a luxury car brand. Him and the entire Freehold *** center should be embarrassed. I will be repeating his actions everywhere possible to let buyers beware of his tactics and the company he works for --