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ComplaintsforQuality Home Improvement Supplies Co.
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Complaint Details
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Initial Complaint
01/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Ive purchased a bay window from ************ several years back. He is a very good guy and always treated me well. However he has not come through with an issue that I have brought to his attention for the past 9 months. One of the windows I have has stains/blotches from a bad seal that he assured me would be replaced many months ago. He has repeatedly pushed this out and promised me he would take care of it month after month after month. He told me anothe guy would call me and handle it and after repeated attempts to reach both *** and ****. I recieve no callbacks and no resolution. Ive heard Im on vacation its the holidays and numerous other excuses including I need to measure the window. No call backs or responses to my texts. I considered *** a good friend and have recommended him to others. I hated having to submit this compliant but my patience has run out and now something needs to be done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.