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ComplaintsforJoseph Fazio Metal
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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
Requesting to have two strips of alluminam metal cut from a previously bough sheet of alliminum from the busines. Business rep refused to comply for the reason that it was bough too long ago. Not paying for the service NOT AN ISSUE. Was asked to purchase a new sheet of alluminum metal.Business response
07/05/2022
I wanted to confirm with you that consumers complaint has been satisfied.
We promptly reached out to the customer and arranged a time that they could stop by the store when we received the letter. He brought in his sheet of aluminum, and we cut and bent into strips at NO CHARGE.
Let me know if you need any additional information.
Thank you
BobAlexander
Director of ITP: ***********************
M: **************
E:******************Joseph ****************
2900 ***********************
*********, ** 08028Customer response
07/05/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
********************* / ****** EnterpriseThey resolved this matter to my complete sadisfaction and more. Very courteous and professional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.