Customer ReviewsforTop Notch 1 Construction LLC

We contacted Top Notch to ask about resurfacing our chimney. The representative who came was very professional, well spoken and knowledgeable on what we needed to do. He listened to all our concerns, offered advice and showed pictures of their work. We asked then about what we could do to repair our front porch which was in need of repair. He again showed us what needed to be done. We decided to go with Top Notch who gave us an estimate and put us on their schedule. They showed up on time, were very neat and professional and finished the job when they suggested it would be done. The chimney looks amazing and the porch is fabulous! We have had so many people stop to compliment us on this job which just made our home look better than ever! If you need an amazing job on your roof, chimney or porch, call Top Notch!! You will not be disappointed! They chose the right name for their company because this job was nothing less than TOP NOTCH!!!!

**** and ****** from top Notch one construction rebuilt our chimney and the end result was fabulous. **** also took it upon himself to add a special brick design to the face of the chimney which added to its uniqueness. Several neighbors complimented on how beautiful our chimney looked.Both partners were easy to work with and knowledgeable and informative of what needed to be done and because of this we also hired them to replace our roof and install new gutters. When there was an issue with the gutters **** had his workers take care of it right away. Their crew worked extremely hard and continuously everyday they were at the house. All work done was most satisfactory and I recommend this company to anyone who wants a new roof and chimney. Unfortunately, Im not able to upload my photo to this site so if **** or ****** can do that for me that would be great.

We had issues with our chimneys ventilation. Contacted couple of companies including top notch 1 construction. We decided to go with top notch 1 construction because we felt more comfortable with them and their explanation of what was needed to get done. We are very happy choosing this company, had a good experience under the circumstances.

Unfortunately, my experience with Top Notch 1 Construction LLC was nothing short of a nightmare. I trusted them because the company owner wore a large Better Business Bureau(BBB) logo on his jacket as a patch. Initially, we entered into a contract specifying the installation of black fireplace bricks. Despite clear documentation in the contract and examples provided by the company's own ****** Business page, they were unable to fulfill this essential requirement. Instead of notifying us promptly, we were informed of this discrepancy at the eleventh hour, with limited alternative options.In a further display of negligence, they refused to install the appropriate-sized flue, opting instead for a smaller liner or an unsafe ceramic coating solution. Such disregard for safety protocols jeopardizes not only the functionality of the chimney but also the safety of the occupants.Leaving the job site with the heating system disconnected and unable to reconnect to the chimney, especially on a night forecasted for snow, is nothing short of reckless. This negligence resulted in potential damage to the property, including the risk of pipes bursting due to freezing temperatures.Ultimately, the work performed by Top Notch 1 Construction LLC was so deficient that it had to be completely redone by another company. Instead of acknowledging their failures and attempting to rectify the situation, the company resorted to threats of legal action when confronted with the poor quality of their workmanship. Such intimidation tactics only serve to further ***** trust and confidence in their abilities.

We have utilized Top Notch-1 construction company for three different jobs, & have been totally pleased with every aspect of each job. The owner of this company, who truly believes in and evidences a "hands-on", active form of supervision and oversight, *****************, has created an excellent operation, wherein every job is accomplished to the satisfaction of the homeowner. **** will bend over backwards to ascertain that his customers are totally happy with the end results. We had ****'s organization rebuild the front foundation of our home, five years ago, when much to our surprise, we saw that the front of our home was clearly in considerable need, so we found a Top Notch-1 to accommodate this need. The job was so very well done that when we needed our brick patio reset in numerous places, to avoid having family members, or visitors risking tripping on uneven bricks, we called upon Top Notch again, and the same was true for correcting some old, defective segments of the roof of our house, which had been built in ****, & historically been repaired only when really necessary.***************** is so very honest that when we first met him, it was because we had received his flyer in the mail, and thought that we needed our chimney cleaned. When he arrived, and inspected our chimney, **** assured us that our chimney was clean and that therefore a cleaning was unnecessary. That is the manner in which ***************** does business. **** is honest, decent, reliable, professional, and his company's approach is absolutely in concert with his professional approach to all jobs that it undertakes. Lastly, his pricing is always reasonable, and he will return after each and every job to make absolutely certain that you are happy with the work that has been completed. I trust and rely upon Top Notch-1 for all jobs relating to chimneys, roofing, patios,and all masonry, and I am simply one of **** 's customers, but wanted to share is excellent work ethic with all. ***************************

I contracted Top Notch 1 construction to do my entire chimney and roof in ************** **. I was very happy with the outcome of the project. The entire experience working with top notch 1 was amazing. Communication is key for me and they did a great job letting me know step by step about the project. The job was finished on time and the outcome was amazing. My roof and chimney look beautiful. Great job!

I would not recommend Top Notch 1. They were a no show twice. When I cAlled after the second time they offered a free cleaning and cap so I scheduled for a third time. NO SHOW and NO CALL! If this is how they do business iI cant imagine the quality of their work. Why do they have an A+ rating from the Better business bureau

I used Top Notch 1 last year to have my chimney repaired. Similar to other reviewers with poor reviews, I would NOT recommend them. I have posted a review on ******* but in a nutshell, they gave me an estimate, scheduled a date/time to come to my house and then never showed. This went on for over 6 weeks. Each day they said they would be there and they weren't. Thankfully, I worked from home at the time, or I probably would have lost my job from all the no-shows. The estimate was one price, the final amount was 5x higher as they said I needed more work than was originally anticipated. It took 8 weeks from estimate to completion. They did give me a couple of refunds for my wasted time. And just recently, they offered me an additional $1000 refund, plus 6 future gutter cleanings if I would AMEND my original review. They gave me the $$$ and I changed my review from 2 stars to 4, and added an addendum. That apparently was not good enough. They now want me to remove my review altogether...stating that was agreed upon to receive the final refund amount. I NEVER would have agreed to that and would not have taken the $$$. The public has the right to know what they are getting themselves into. And distorting their Stars with only positive 5-star reviews, having customers delete poor reviews to make themselves seem better than they are, is fraud. Now they are beginning to harass me with emails stating I need to remove my review. I really don't know what to do now...