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Additional Information

Not BBB accredited

Additional Information for North Van Lines

View full profile

This is a multi-location business.

Find a Location

North Van Lines has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • North Van Lines

      163 South St Hackensack, NJ 07601-3137

    • North Van Lines

      100 Hollister Rd Teterboro, NJ 07608-1148

    Headquarters
    163 South St, Hackensack, NJ 07601-3137
    BBB File Opened:
    5/17/2012
    Years in Business:
    13
    Business Started:
    12/22/2010
    Business Incorporated:
    12/22/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2293196 for this business, issued by US Department of Transportation (DOT)

    These agencies may include:

    US Department of Transportation (DOT)

    1200 New Jersey Ave, SE

    Washington DC 20590

    (202) 366-4000

    http://www.dot.gov

    BBB records show a license number of MC-720910 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

    These agencies may include:

    Federal Motor Carrier Safety Administration (FMCSA)

    1200 New Jersey Avenue SE

    Washington DC 20590

    (800) 832-5660

    http://www.fmcsa.dot.gov

    Type of Entity:
    Corporation
    Business Management
    • Ms. Angie Beatrix, Manager
    • Arrie Murray, President
    Contact Information

    Principal

    • Arrie Murray, President

    Customer Contact

    • Ms. Angie Beatrix, Manager
    Additional Contact Information

    Fax Numbers

    • (201) 880-7699
      Primary Fax

    Email Addresses

    Serving Area

    Continental US

    Payment Methods
    • Cash
    • Check
    • TO LOCK & RESERVE: Rate, Truck, & Date of move, 25% of the total cost of the BINDING estimate. Credit card payment processing fees will be waived for booking only.

      UPON PICK UP: 65% using any method of payment choice, Cash, personal check, money order or credit card (Processing fee of 5% will apply). (They do not accept American Express)

      UPON DELIVERY: Customer is required to pay the final balance in cash or Postal Money Order ONLY prior to unloading. No exceptions 

    Refund and Exchange Policy
    • CANCELLATION POLICY:
      Customer payment/deposit/fee is only a portion of the totalestimated service charges. Due to scheduling and routing reasons the customerpayment/deposit/fee is non- refundable, unless you notify north van lines, inc.In writing no later than 7 - business days before the originally reserved movedate by emailing [email protected] of the intent to cancel the order forservice, 50% refund of the deposit amount will be refunded. Changes to accountcan not be done over the phone and must be received in writing. If the firstscheduled pickup date is within seven business days of booking, then thecustomer payment/deposit/fee is non-refundable. You understand that if youcancel the move in less than 7 - business days from the originally reservedpick-up date, because moving coordinator services have been rendered at thatpoint in time, you are only entitled to receive a credit of your deposit forfuture interstate moving services to be used by the cardholder within atwelve-month period from the date of cancellation with north van lines, inc.This is due to the dispatch process commencing after the first seventy-two hourperiod from the date of reservation has elapsed. Also, within 7 business days theyare unable to reschedule your time slot hence losing the ability to work on saidday. If pickup is refused for any reason, the deposit is forfeited. If the moveis canceled after movers started working, the customer is responsible for thehours movers have worked at the rate of $165.00 Per hour plus all materialsused that can not be returned. Payment must be collected in cash or postalmoney order only before unloading any items already loaded onto the movingvehicle. *** All transactions will be processed by north van lines, inc., Or bytheir authorized partner servicing the move. Privacy policy: north van lines,inc. Does not share any personal financial data, it is strictly used forpayment to merchants.

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