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ComplaintsforRenewal Solutions Inc
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Complaint Details
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Initial Complaint
12/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Renewal Solutions modernized my half bath/laundry room in September of 2022. Since then they were asked to solve a kinking problem in the hoses to the washing machine. Recently, there was water coming onto the floor of the bathroom. I called Renewal Solutions and they were scheduled to come out to check on the problem on December 14th. They never showed up and I called four times and was unable to reach a person so I left four voicemails. Not having a reply, I called my plumber who came out within a day and fixed the problem, which was a pipe in the crawl space under the house which was not fastened correctly and was allowing water to seep out. My plumber had to cut an opening in the sheetrock, climb under to refasten the piping, repair the sheetrock and also fix loose tiles caused by moving the washer, Cost to me was $668 and I would like Renewal Solutions to cover that expense and send me a check.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.