ComplaintsforJersey Construction&Maintenance
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Complaint Details
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Initial Complaint
07/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired this contractor to replace an existing deck, add another set of steps, refinish the concrete slab, stabilize the structure underneath the deck, replace and or repair the roofing as well as the overhang at the end of the structure. Stabilize the wood shop underneath to ensure it's safe. The current contractor kept giving us the run around with regards to the roof that began leaking. He secured a roofer and we paid him for it and the roofer backed out. We contacted an attorney, had another contractor assess his work. New contractor said the job was not done correctly, it's unsafe and needs to be taken down and redone. We paid way more 2/3 of what the estimate was and have about 1/3 of the materials and work done. Contractor continues to give us the run around and not be forthcoming. We now have a leaky roof in several spots and there are weeds growing in the basement.Initial Complaint
07/11/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hired this company in January of 2022, to tear down old deck with a new one, build two sets up steps, stabilize the structure underneath, repair concrete patio, repair the roof among other items. Paid him with 50% of the money up front ($15,000) and then kept paying him up to $24,000 and from then on out it has been lies lies lies. He promised we would have all of the materials delivered and held on site in our basement, that never happened. He promised to have all receipts showed to use, we have yet to see one receipt. The work that he did was less than par from the beginning. Then he essentially stopped showing up and giving us excuses with regards to the leaky roof and trying to find a solution. We now have a half a** deck that's unsafe and unfinished, leaky roof into our basement, and a contractor that will not provide us with a refund of any kind when he was able to return 2/3 of the materials that he had.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.