Business ProfileforWorkWave, LLC

In short, I have not been a real green user since January 17 of this year. I was billed erroneously for ***** at the beginning of May. I have asked for weeks to have this charge reversed by WorkWave.To explain myself further, I was a **************** franchisee (#***) and sold my location to #***. On March 6, I notified Heroes and WorkWave that I was receiving erroneous deposits from my location that I no longer owned. It took over a month for this situation to be resolved due to lack of interest and response from your team at WorkWave. I've attached the entire email chain related to this problem. On May 4, I woke up to find a charge from WorkWave of $***** against my bank account for payment processing. I have no account at **********************, so this shouldn't happen. I immediately emailed the WorkWave team to have the charge reversed and billed to the correct people. For 3 weeks, I have been trying to get someone to respond to say how this is being handled, and I cannot get one. ***** has been completely unresponsive in that time, and I have talked to multiple members of the support team over the phone who claim he is the only person who can help me. Today someone gave me your contact info to try to solve this problem, and I hope you can. Please email me back or give me a call at **********.