![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforPNC Bank Arts Center
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a season pass holder for the lawn. PNC center policy states (and is currently on their web-site) that lawn chairs cost $5.00 each. This year they started charging $10 at the first show of the year and increased to $20 a chair based on the popularity of the acts. Never notifying us when we go to the concert expecting to pay $5.00. I feel this is greedy and unfair practice!!!Initial Complaint
07/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They opened my Epipen making it no usable. I cant afford a new one. It did expire its all I can afford. They said they arent liable. That they will talk to the woman and give her more training.Initial Complaint
09/29/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bought a lot of ************************* tickets for a for a wedding party and wasn't told by the ********** that the event would require proof of vaccination therefore most of my party could not attend. I tried returning them for refund twice to the ********** at PNC in ********** where I purchased them with cash and they said I would have to submit it through ticketmaster. Ticketmaster said box office didn't follow protocol on return and to contact bbb.My friend who purchased with credit card was refunded immediately.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
3 complaints closed in the last 12 months.