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ComplaintsforSwizz Auto
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Complaint Details
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Initial Complaint
06/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
A transmission was purchased from this company. We Storey Automotive are an Automotive repair facility. We purchased the transmission on 3/24 it was installed shortly after arrival 3/24. The company sold the transmission with a 5 YEAR unlimited miles warranty and was the selling point to my customer. On 24 May 2024 the car was towed to the shop The transmission had failed. We have contacted Swizz Auto several times trying to resolve the issue. We were told that they need to procure a transmission and that would take 7 days (we are now at 15). Because I have call (in there opinion) to many times they have blocked my shop phone number now I have no one to talk to.Now I have an Irate customer and a vender that will not answer my phone call.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.