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Find a Location

New York Daily News has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • New York Daily News

      125 Theodore Conrad Drive Jersey City, NJ 07305

      BBB Accredited Business
    • New York Daily News

      7085 Mentor Avenue Willoughby, OH 44094

    Business ProfileforNew York Daily News

    Publishers Periodicals
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1926

    Years in Business: 105

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New York Daily News is a New York City-based news publisher.

    On September 4, 2017, Tronc acquired the New York Daily News.

    Business Details

    This is a multi-location business.

    Find a Location

    New York Daily News has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • New York Daily News

        125 Theodore Conrad Drive Jersey City, NJ 07305

        BBB Accredited Business
      • New York Daily News

        7085 Mentor Avenue Willoughby, OH 44094

      Headquarters
      125 Theodore Conrad Drive, Jersey City, NJ 07305
      BBB File Opened:
      5/30/2000
      Years in Business:
      105
      Business Started:
      1/1/1919
      Business Incorporated:
      1/1/1919
      Accredited Since:
      1/1/1926
      Type of Entity:
      Corporation
      Alternate Business Name
      • Tronc
      • New York News Syndicate
      Additional Contact Information

      Fax Numbers

      • (212) 681-3399
        Other Fax

      Phone Numbers

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I had a free trial that I cancelled and of course they billed me anyway. They confirmed it was cancelled and when I said they charged me anyway and asked for a refund they said they don't give refunds and the call was disconnected. This seems to be a regular thing. I'm not sure how what you would think are reputable companies are allowed to continue these fraudulent activities.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sheila K

      1 star

      07/09/2024

      According to the cancellation policy you can cancel anytime. My wifes renewal was July 1, 2024. We cancelled on July 1, 2024 on the dashboard after being charged $19.96 on July 1, 2024. Received a confirmation email. As of July 9, 2024 I did not see a refund on my credit card. So I called them and spoke to my named **** who informed me that since it was prepaid that there is no refund and the subscription will cancel on July 29, 2024. I asked to speak with a supervisor and was told he is a supervisor and that there will be no refund.I think this is fraud and criminal, as the policy states it can be canceled anytime and there is no mention in there policy that if its prepaid that you have to wait until the end of the subscription time for it to cancel.The email address used for this subscription is different, this review will not allow me to add it.since Im writing this from my email account.

      Local BBB

      BBB Serving Metropolitan New York

      BBB Reports On

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