ComplaintsforLaBrea Home Services LLC
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I'm filing this complaint on behalf of my sister - ****** ******* who resides at ** ******** *****, ********, NJ *****, along with my mother - Jean ******* (homeowner). In October 2023, ****** was contacted by and hired Anthony P. LaBrea Home Services to rebuild the 15'x15' deck on their house at ** ******** *****, after web-searching for home repair/remodeling services via Google. She gave him a personal check in the amount of $5,000 on 11/03/23 as a deposit (to purchase the materials) based on a written estimate she received via email on 10/29/23. He promised to begin the work around Thanksgiving 2023, weather permitting. (Anthony provided ****** with an invoice/receipt and immediately cashed the check the same day at a checking cashing service in Hillside, NJ.) As of this date 02/24/2024, Anthony has not begun the work and has provided ****** with excuses as to why he could not start. I began calling Anthony directly in Jan-Feb 2024, and he responded via SMS text on two occasions that he would be there to start the project - on February 9 and 20 but did not show up either time and has not responded since, even after advising him that I would be filing complaints with NJ Division of Consumer Affairs and the Better Business Bureau, and contacting an attorney to take legal action against him - should he not complete the work contracted or return the $5,000 to ******. At this point, we do not expect him to do either. I am attaching supporting documentation and look forward to hearing back asap. Please let me know if you need anything further to pursue this complaint. Thank you for your attention to this matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.