ComplaintsforElite Tree Service LLC
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Complaint Details
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Initial Complaint
07/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
June 27, 2023 Elite tree service came to my home to remove two trees. The cost with tax was $1599.00 In the process of removing the trees grinding the stumps and ground roots they severed my cable wire which disconnected my phone tv and internet for three days. They also cut the electrical wire for my rear sprinkler box and cut the water line to my front sprinkler system. They did not inform me of the damage and tried to bury the damage. When I called the owner he blamed the cable line severing on cable company for not burying the wire deep enough. His response regarding the sprinkler system was that it was my responsibility not his . I had informed him that i had a sprinkler system. he did say he would come by to look at it on Monday July 3 but he never showed up or responded to my phone call or a subsequent email. I want Elite Tree Service to pay for the cost of repairing my sprinkler system wiring and water line and also the cable company for having to repair line if applicable
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.