ComplaintsforTSC Group LLC
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Complaint Details
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Initial Complaint
10/06/2021
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
In July of 2021 I places an order for a dress form from this company. I was told at the time that the estimated time of arrival would be September 2021. Mid-August I received an email informing me that there were delays and that the new estimated date of arrival would be late September. I recently sent an email to the person who had contacted me to check on the status of the order. As of yet, I have not received a reply. I am disappointed on two fronts: one-the company has not kept me abreast of shipping or production problems; two - the communication has been spotty and irresponsible.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.