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Complaint Details
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Initial Complaint
03/18/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
The car seats I bought were on sale and do not work in my car. I ordered on March 3 and didnt get for a few days. I want to return and get my money back but they wont return because the items were on sale.Business response
03/24/2022
HI - we did reach out to the customer twice stating that even though we clearly have our return policy stated on our site, we are willing to take back her order. We are waiting to hear back from the customerCustomer response
03/24/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***********************
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Contact Information
1915 Swarthmore Ave Unit 6
Lakewood, NJ 08701-4567
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 1:00 PM |
SaSaturday | Closed |
SuSunday | 10:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.