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            Business ProfileLawrenceville Fuel

            Fuel Oil
            BBB accredited business

            Contact Information

            16 Gordon Ave

            Lawrenceville, NJ 08648-1033

            Visit Website
            (609) 896-0141

            Business hours

            8:00 AM - 4:30 PM
            Business Hours
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            8:00 AM - 4:30 PM
            Closed
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/25/2024

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            16 Gordon Ave, Lawrenceville, NJ 08648-1033
            BBB File Opened:
            12/14/1988
            Years in Business:
            84
            Business Started:
            8/2/1940
            Business Incorporated:
            5/26/1959
            Accredited Since:
            6/25/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 36BI00353300 for this business, issued by State Board of Examiners of Master Plumbers

            These agencies may include:

            State Board of Examiners of Master Plumbers

            PO Box 45008

            Newark NJ 07101

            (973) 504-6420

            http://www.nj.gov/lps/ca/nonmedical/plumbers.htm

            BBB records show a license number of 19HC00409100 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

            These agencies may include:

            State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

            PO Box 47031

            Newark NJ 07101

            (973) 504-6250

            http://www.njconsumeraffairs.gov/hvacr

            BBB records show a license number of 19HC00907500 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

            These agencies may include:

            State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

            PO Box 47031

            Newark NJ 07101

            (973) 504-6250

            http://www.njconsumeraffairs.gov/hvacr

            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Gary Hallfish, President
            • Ms. Kate Pollack, Manager
            Contact Information

            Principal

            • Mr. Gary Hallfish, President

            Customer Contact

            • Ms. Kate Pollack, Manager
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            08/07/23: Contacted Lawrenceville Fuel (LF) to install connection for a natural gas generator. LF sends out a technician to view my gas meter. The technician advises that I send them an email. I send an email to LF explaining exactly what I need done with pictures.08/08/23: ************************* (GH), owner of LF, emails a price quote: $665 plus the cost of the permit. He does NOT provide a written contract. He says " We wouild ask you to provide the quick connection for the hose," which makes no sense because the generator's hose already has a quick-connect.08/18/23: I call LF. **** tells me that providing the fitting for the hose should NOT be a problem.08/21/23: **** from LF comes out. Before starting, I show him the hose and generator. He confirms that providing the fittings should NOT be a problem. I ask **** if LF has obtained a permit. He says he spoke to a licensed plumber who told him that no permit is needed. This implies that **** is NOT a licensed plumber himself. **** installs some gas piping and valves onto my gas meter, but he's unable to obtain the correct fitting for the hose. The job is left incomplete.08/22/2023: I email LF to inform that I got the necessary fitting from Amazon. I request that they come back to complete the installation. They don't respond.12/19/2023: LF mails me an invoice for "gas piping" for $555.88.01/31/2024: GH comes to my home unannounced, in an unmarked vehicle and wearing plain clothes. Without knocking, ringing the doorbell, or announcing himself in any way, he proceeds to walk around my property and take pictures. My wife is home alone and is scared by this strange, unknown person. I tell her to call the police. ***** Police arrive and take a report.To this day, LF continues to send me invoices for the incomplete work they performed, even though this work was done without: a) a signed contract, b) a plumbing license, and c) a permit from the township. All of these are required by law.
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Umer M

            03/24/2024

            NEVER TRUST THIS COMPANY. The owner (or manager--I'm not really sure) **** is very rude, unprofessional, and a bit unhinged.I hired him to install gas piping for a natural gas generator. First red flag: he incorrectly advises me that no permit will be needed for this job. How can you modify gas piping without pulling a permit? Second red flag: he does not provide any written estimate or contract. Third red flag: His website, letters and emails, vehicles, etc. do not show any license numbers, as required by ******** law. Because I was a naive new homeowner, I missed picking up on these red flags. Via email, I showed him pictures and clear descriptions of the natural gas hose and connector that came with the generator. Via phone communication with his staff, I confirmed that they would be able to provide the fittings to connect this hose to my gas line. When the service technician **** came to do the job, I showed him the hose and connector that I had and he once again confirmed that they could do the job and provide the necessary fittings to connect to my gas line. **** does the job half way and then finds out that he can't get the right fittings. He demands full payment for the incomplete job. I told him that I would pay when the job is complete. After purchasing fittings myself on Amazon, I tried to work with **** to complete the job but he ghosted me--no response at all. FOUR MONTHS LATER, a few days before Christmas, Lawrenceville Fuel sends me an invoice for the work done. I informed them that they abandoned the job and left it incomplete, so I will not be paying. A couple weeks after that, **** trespasses onto my property unannounced, in plain clothes, and in an unmarked vehicle. My wife sees someone messing with our gas line and is terrified. We call the police and file a report.

            Lawrenceville Fuel Response

            04/15/2024

            If **** had cooperated by ordering the quick connect fitting I requested, the job could have been completed. He was given a price of $665, plus the cost of the permits. He failed to have the parts on site. The piece was for one connection, Mian had my tech put in two. My tech had to drive to two supply houses to try to get fittings but was unable. This was a quoted job based on allotted time. **** believes since one of our secretaries told him that we usually provide parts, that he could disregard providing the parts for his installation. Also, I did not advise him that a permit was not needed- we hadnt yet seen the job. Based on his description, only a few fittings were needed plus the quick connect. Mian failed to get the necessary parts from the source of the generator. We wanted parts from the same manufacturers to reduce the chance of a leak. Afterall, we are dealing with a highly combustible fuel. Before beginning the job, I spoke with the plumbing inspector in ***********************************, to confirm a portable generator with rubber hose connector was even legal since it could be placed anywhere. I did not trespass on Mians property. I was asked to pick up our material and wanted to see what was entailed in retrieving it. He had an opportunity to remove and return our parts when he hired another contractor to complete the work. Without payment, I consider our material stolen. I think someone should start a consumer bureau to protect businesses from consumers who decide that their naivety entitles them to tarnish a good companys reputation to get out of paying their bill.

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

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