ComplaintsforPets Plus
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/17/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This Business is commiting animal abuse and neglect and engaging in deceptive business practices by hiding the animals true health information and falsifying Veterinarian documentsInitial Complaint
11/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The establishment was filthy and the place smelled of f**** so bad also there were too many dogs in one crateBusiness response
12/02/2022
This email is in reference to complaint #********.I think there is a mistake with the claim. The Lawrenceville location has not had dogs in the store since May 1st, 2022. We DO try very hard to keep our establishments smelling decent. I have addressed the possible odor with the staff, and we have added an additional cleanser to our regiment to see if we can get the store "meadow fresh".However, I still think this complaint might be for another location or more likely a different pet store.Thank You,
************
Pets Plus Natural
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BBB Rating & Accreditation
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Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.