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Find a Location

Meineke has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Meineke

      1365 Route 46 Ledgewood, NJ 07852-9708

    Business ProfileforMeineke

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1365 Route 46, Ledgewood, NJ 07852-9708
    BBB File Opened:
    5/25/2011
    Alternate Business Name
    • Car Care Center

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Friday 4/15/2022 I brought my 2007 ****** Sentra to Meineke Car Care Center, Ledgewood **, for an oil change. When I arrived to pick up my vehicle I was told that I needed new rear brakes and I declined as I have someone that does my brakes for me. When the car was being pulled out of the shop the tires were making a very strange noise so I had asked the mechanic if everything was ok and he said yes that was normal after a tire rotation. I pulled out on Route 46 and began driving down the highway when after not even ********************************************************************************* to skid across the highway. I was able to get to the side of the road but my bumper was now unattached and my tire completely gone. I walked back to Meineke and the mechanic drove me back to the car and we collected the pieces of the car on the highway and he tightened the lug nuts (which were never tightened) The cops came and we filed a police report and the cop recommended not driving the car and bringing it directly back to get looked at. When I got back in the car to bring it back to Meineke the brakes were no longer working because the brake lines snapped when the tire flew off. I left the car at Meineke and they called me back with in an hour saying that they tightened everything and it should be good to go. I questioned if the brake line was fixed and then started a lot of rude and angry comments from the ******** ****** No apology for causing this damage or even offering to fix the issue. The car is undriveable and we had to pay to tow the car out of there and bring it to another mechanic who can actually get the job done. This is extremely unprofessional and for a $50 oil change (which I will be disputing) I am now paying over $800 to fix all the damage that was caused by your company. I have never seen a manager act so childish and not offer to help in anyway. I am requesting to get the money for the damages caused

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hunter K

    1 star

    10/23/2022

    Scam Artists: Tried to convince me my 2016 Jeep Wrangler with less than 60k miles on it had to have a steering rebuild because it could go at any minute; showing obvious signs of intense wear. This would have resulted in over $2k of work. To add to that, they also told me my rear brakes were at 3mm and needed replacement.I knew better and got a second opinion at another location. They confirmed that neither was true and that my steering was perfectly fine with no signs of dangerous wear on the tie end rods.

    Meineke Response

    10/24/2022

    Please be aware, simply because a competing business disagrees with our diagnosis does not mean the issues with your vehicle exist. Thanks for your review.

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