Customer ReviewsforBig C Motors

I bought my daughter a 2014 **** Fiesta for ******* on 8/20/22 **** was nice at first (to sale the car) on 10/18/22 check engine light came on my daughter took to see if it needed a tune up to our surprise it was the transmission. I called **** he advised take to dealership because HE was aware their had been a recall from 2013 to 2016 (had that been disclosed I would have never looked at that car) I took to dealership they too said it was the transmission they informed me the part would take up to 4-8 months and they would only give $40.00 per day for rental which I would have to pay upfront then be reimburst once car was fixed. I informed **** and ask that he take car back and I'll get something else from lot his response was "what would I do with a car that didn't run" he then stop answering my calls!

Nothing but nice I love my car they were great every step of the way

My son bought a car from them on monday 8/8/22 bought a 2012 ******* sonata for $5100.00 monday night it started making noise while he was driving it and tuesday night the fire department had to come and put out the fire that started under the hood after it started to smoke when my son tried to start the car! On too of that they will not help him at all with a car that could have exploded with him in it! They did not disclose what was in the contract and what he would be signing! They rushed him to sign the paperwork and they lady kept on saying sign it sign it They took advantage of a young kid buying his first car with the money he saved from working and wanted something before he left to the Marines!!!! Even with a witness there they lying about the condition of the car he has not even had the car for more than 24 hrs and they do not want to help him at all!

I went in to look at a ***** **** civic lx. On nov 3rd, 2021. I asked the dealer question about the vehicle. Example: how does the transmission run? Reply: perfect (later I find out it slips going into 3rd) question: does the vehicle have frame rust replyno (the Frame is rust with chunks falling in the front.) . As I was signing papers for the vehicle. A receipt of As is notice an acknowledgment of the dealership protection from liability of the vehicle. I also signed a receipt of amount paid. I never signed a title (nov 3rd,2021) giving me ownership of the vehicle. Before I could assess my cost of insurance which I found I couldnt afford on (nov 3rd, 2021). I asked the dealership to return the cash I gave. They ultimately refused and held their ground. They stated I own the vehicle when I signed no title on Nov 3rd, 2021. I called police to assist with the situation - unfortunately they werent able to help much because the two attends in the dealership refused. The officer stated I could *** but the cost and burden would out weigh the effort. Which discouraged me in pursuing the issue any further. I told the dealership I would return Friday Nov 5th, 2021 with insurance and to sign the title that was not signed until Nov 5th 2021. After driving it home I inspected the vehicle I no longer has interesting in purchasing, to assess the overall cost of fixing the issues like frame damage, transmission, suspension. My experience with this company with awful. I would never wish this on another human. The stress this dealership and shameful actions of withholding money when a deal wasnt made.