ComplaintsforKessler Rehabilitation Center
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Complaint Details
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Initial Complaint
02/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a motor vehicle accident and I had operation after operation I needed a physical therapy i visited kessler to see if they can help me with my problem at the time of visitations i had medical Insurance but my medical Insurance expired due to being on disability at the end of July my medical expired but I still had to go for physical therapy and I wasn't being changed for co-pays now after almost a year I received a bill for over 4000 dollars and I called the kessler center and asked them why the bill is high she told me that the bill is for a copay for the 2 months I asked them how much is copay per visit and she told me 500$ each time I came in because the center charged Hospital fees I complained to them that I wasn't informed about the such a fees because I would just stop the therapy and now they put me in collection I think this is outrage that they don't communicate with patience and let the nations finish the therapy and than they send bills. I think kessler rehabilitation center is over charging and not being honest with customers with out insurance.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.