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ComplaintsforAtlantic Ambulance Corporation
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Complaint Details
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Initial Complaint
10/17/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
My husband suffered a brain hemorrhage in February. His transport was provoddd by Atlantic Ambulance Corporation. We received one **** only in April and I sent a payment. We have now been sent to a collection agency with no reach out, no warning, and no final notices. When I contacted them they claimed we were sent other bills, which we never received, and there was nothing they could do to help. Turns out they did not have our proper mailing address and have been sending all of our notices and bills to the wrong address. It is appalling, under the circumstances, that they can make a mistake on the mailings of **** but send us to a collection agency and now have this affect pmy husbands credit. This should be pulled back from the collection agency and removed from my husbands credit. They should also correct our mailing address and send our paperwork properly. There is no accountability from Atlantic Ambulance Corporation.Business response
11/03/2021
This account was removed from collections and resolved with the patient on 10/18/21.
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.