ComplaintsforSchumacher Chevrolet of Livingston
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Complaint Details
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Initial Complaint
07/23/2022
- Complaint Type:
- Product Issues
- Status:
- Unresolved
Date of transaction: July 18 2022 Amount of money paid to business $165.27 The business was suppose to check my trunk for a recall in which we called the dealership to verify that there was in fact a recall. Also they were tasked with a springing noise in the back that is related to my suspension. However, the business used deception in which they did not get my consent to perform a service relating to the brakes which has no correlation to the springing noise- they themselves stated there was no noise detected. The dealership never contacted me or informed me of an extensive brake check service they would be fulfilling. I deem this illegitimate as I did not agree to such a service performed. My car has an extended warranty, and I will not be bringing it to back to ***** to get shaken down. The business refused to refund me and they argued with me (a long time customer who specifically bought a certified pre owned car with an extended warranty).
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Contact Information
606 W Mount Pleasant Ave
Livingston, NJ 07039-1616
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.