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ComplaintsforCondemi Motor Company
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Complaint Details
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Initial Complaint
04/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello, I recently purchased a vehicle from this used car sales place. The Sales Rep ***** is a scammer and con artist. Upon buying my car I was promised that he would order a piece to my roof rack that was missing and he ensured he would do so without hesitation. He said he would order it right away and would take a couple weeks at most. Well here we are months later, still no piece has arrived. I called SEVERAL times just to be either hung up on or promised a call back which I NEVER ONCE received. Even when I do catch him on the phone he tells me that he is waiting for the part to arrive, but then 2 months later he says he will order the part today How does that make any sense if you already ordered the part and promised it would only take a couple weeks?! He or his assistant never follows-up on anything as they do not really give a s*** Even when I bought the car and put money down they promised it would be ready by X** date of which they would call and when that date came I received no phone call. I had to call them at the end of the day just for them to tell me the car wasnt ready. As a Sales Rep you think you would stay in contact with your customers and keep them updated, but no they are very unprofessional. The assistant doesnt even speak English and her solution to not understanding or not wanting to deal with the issue is to hang up the phone on you. To continue as a side note, the car facts on the car I bought was clean and ***** ensured it was clean no accidents only to take it to a mechanic who identified an accident in the left far side of the car. It wasnt obvious, but Im sure he knew and should have been up front about it, but no this is a Company full of scammers and con artists. Long story short, he is a scammer thats beating me around the ****. I paid $16,500 for this car cash out of my own pocket and its ridiculous that I even have to deal with unprofessionalism to this extent.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.