ComplaintsforSRS Autoplex Corp
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This claim is in reference to IMRT Towing as well. This man owns both companies despite claiming contracts he has nothing to do with. This man is charging $488-$1000+ for towed cars on private property and refusing to accept credit cards. He is also selling parts on his personal ******** page and posting videos of people he harasses. The freehold and *********** police are in the process of investigating him for various fraud charges as well as harassment and threats. He has not stopped operating despite over 15 filed complaints about his business, he will simply open a new LLCBusiness response
09/19/2023
I am unable to respond to this complaint as SRS Autoplex is no longer an active businessInitial Complaint
05/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
on April 29, 2023 - i parked my car in a restaurant parking lot and it was towed. the company has a sign up that is completely ambiguous - apparently there are 4 parking spaces (out of maybe 500) that do not belong to the restaurant although in the same parking lot. there is no way to identify that these parking spaces are not for restaurant use. i parked here and my car was towed. the company demanded $1000 to return the vehicle (cash only) - i feel this is criminal in nature and have filed a police report with the township.Business response
05/12/2023
Customer was illegally parked on private property. Right next to the 3 foot by 3 foot sign that told customers not tothe vehicle was towed. Because he was trespassing and illegally parked. There will be no refund
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
15-17 S 7th Ave
Ste 1
Long Branch, NJ 07740-6520
Business hours
Today,10:00 AM - 8:00 PM
| MMonday | 10:00 AM - 8:00 PM |
|---|---|
| TTuesday | 10:00 AM - 8:00 PM |
| WWednesday | 10:00 AM - 8:00 PM |
| ThThursday | 10:00 AM - 8:00 PM |
| FFriday | 10:00 AM - 8:00 PM |
| SaSaturday | 10:00 AM - 8:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.