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          Madison Honda has 1 locations, listed below.

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            Business ProfileMadison Honda

            New Car Dealers

            Contact Information

            280 Main St

            Madison, NJ 07940-2365

            Visit Website
            (973) 822-1600

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers Auto Dealer--New Honda Sales, Used vehicles sales, Honda service & parts.

            Business Details

            Location of This Business
            280 Main St, Madison, NJ 07940-2365
            BBB File Opened:
            11/21/2003
            Years in Business:
            38
            Business Started:
            11/1/1985
            Business Started Locally:
            2/1/1985
            Business Incorporated:
            11/1/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Vince Auto Sales
            Business Management
            • Mr. Jose Pinargote, General Manager
            Contact Information

            Customer Contact

            • Mr. Jose Pinargote, General Manager
            Additional Contact Information

            Fax Numbers

            • (973) 443-4928
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a 2023 Honda Odyssey from Sussex Honda in August 2023. As part of this service, I was am able to use Honda Service Pass for certain complimentary car servicing. Honda Madison spent quite a bit of time telling me that they had never heard of this program before. They eventually admitted that they were aware of the program but that my vehicle did not qualify for the program. Finally, they said that my car should be part of the program but was not able to be entered into the computer. After talking to Honda Corporate, I asked them to confirm that they were a participating member in Honda Service Pass. They were unwilling/unable to tell me if they were part of this program. After more than a half hour of discussion they eventually provided the oil change but I do not want to have this argument every time I am there. I would like them to confirm whether they are part of the Honda Service Pass program (which I would also then confirm with Honda Corporate).
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terrence S

            03/23/2023

            Although my leasing experience at the dealership was fine, over time I was deluged with an exhorbitant volume of emails, voice messages and texts (one day I counted nine!). I contacted the dealership and asked to be taken off their marketing list for such communications and was assured it would be taken care of. It wasn't. A few months later, I did the same and pointed out that I continued to get messages/text/emails from sales, internet sales, the retention manager, the service department. Again, I was promised that it would definitely be taken care of. Fast forward another few months and I had to do the same YET AGAIN with the same result. I sent an email to the general manager of the dealership and I never received a response even though I asked for written confirmation from him that they would stop all the unwanted communication. They have lost a customer.

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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