Business ProfileforPolestar Automotive USA Inc.

Date of when I purchased the car is August 11th, 2023, I put down $25,000 down payment and am financing $10,000. I was sold a polestar 2 from polestar short hills/ prestige Volvo in East Hanover NJ. I was told that the car would have 260 miles on a full charge projected range and I have had the car since august and it is now February and I have not seen anything over 170 miles so I am missing 100 miles on a full charge which is a big issue. I am contacting you guys because I have tried to be civil and talk to the dealership especially the GM of prestige Volvo Matthew H Claire h. and does not seem to want to cooperate with me on this major issue so here I am contacting the BBB so get my money back because I have tried to get this issue resolved ever since I bought the car and they keep stating that there is nothing wrong with the battery but that is not what I am saying, I am saying that the manager and the representative at the dealership that sold me the car both stated that the car will have a full projected range charge of 260 miles and actually drive the full 260 miles but had not been near that range at all! Also have had lots of other issues with this car that I have had to resolve one being there was a big dent on the car that I had to get them to fix, pieces missing in the car whether it was a trunk cover, cup holder was broken, charging cable was very damaged and worn out which was never replaced. even with me having proof on emails and they have recorded phone calls with every time I have contacted the dealership and polestar space they are still denying everything with even what I am providing. I have tried to contact the dealership and corporate but no one is willing to comply and try to help me with my issue basically implying it is okay for a dealership to lie to customers just to get the sale of the car. I also would like to add for the dealership selling me a car that they did not even have possession of which came from a auction in Texas