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          Dealer Loyalty Protection has 1 locations, listed below.

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            Business ProfileDealer Loyalty Protection

            Insurance

            Contact Information

            PO Box 457

            Mahwah, NJ 07430-0457

            Visit Website
            (888) 361-9611

            Customer Reviews

            1.52/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            84 complaints closed in last 3 years

            45 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            PO Box 457, Mahwah, NJ 07430-0457
            BBB File Opened:
            8/13/2021
            Business Management
            • Rich Benevento, CEO
            Contact Information

            Principal

            • Rich Benevento, CEO
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Insurance companies

            Customer Complaints

            84 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/10/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            My vehicle was totalled, The company Dealer Loyalty Protection was the holder of my Gap insurance policy. I immediately contacted the company and was informed that I needed to wait for the insurance company of the other driver to file a claim. The insurance company then came back with a settlement of $16,331.04 I sent all of my paperwork off the Dealer Loyalty Protection at which time was informed that it would take 4-8 weeks to process. They came back just over 4 weeks later with a settlement offer of just $839.79 which leaves me $1455.25 short on a policy that i was told if my vehicle ever gets totalled would cover anything above and beyond what the insurance covered. I paid over $950 for this policy and they are not even covering what I was charged for said policy. I would like to have this company reviewed as I see that they have done this to a lot of people and they need to be held accountable. I just want what I was promised.
            Read More
            Read 83 More Complaints

            Customer Reviews

            46 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Juan S

            05/14/2024

            Am very disappointed I they just didnt cover it what say they just dont want to pay try only want your money

            Dealer Loyalty Protection Response

            05/15/2024

            Sir, we have no record of your claim, your name or your information. Please elaborate so we can try to assist you.
            Read 45 More Customer Reviews

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            BBB Serving New Jersey

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