ComplaintsforTwin Towers Trading Corp.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/25/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Since Ive been on your page(BBB) I have discovered that the ***************** has gone out of business. So I want to know if its still possible to get replacements. I cant find a number to get in contact with them. I need the flyers replaced. If you could help me with this I would be very appreciative. Thank youBusiness response
04/26/2022
they can contact us at ************** Tell us why here...Customer response
04/27/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***************************Initial Complaint
01/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I am trying to contact customer service but cannot find either an email address nor a phone number. I purchased a Titanware pot and pans set at **** Club several years ago. Two items in the set have deteriorated non-stick surfaces and I want to have them replaced under the lifetime warranty for the set. Can you help me make contact with **************** of *******, **? This is the company name on the bottom of the pans. If Westminister is no longer available then whoever is the current agent for the Titanware warrenty.Many thanksBusiness response
01/26/2022
Titanware went out of business in november 2017. TTT is trying to honor the warranty as long as they can. Please ask her to contact **** @ *********************.Customer response
01/26/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.