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ComplaintsforHolman Ford Lincoln
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Complaint Details
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Initial Complaint
02/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My engine has completely failed. It happened suddenly and now the car doesn't run at all. I bought it last year. In February; It failed to run properly in January. It is not covered by ***** I feel like this car is a lemon. I would like my money back or the cost of repairs.The cost quoted to me by ************* in Langhorne was $9000.00 to have the entire engine replaced.Here is the background issue I found online:Head Gasket Failure in Some 2016 **** Escapes can Lead to a Costly Engine Replacement As it only accounted for about 30 of the 350 complaints, head gasket failure certainly doesnt happen as often as transmission failure on the Escape. That being said, when it does happen it leads to the most costly repair you can need on a vehicle, an engine replacement. Costing from anywhere between $4,000 and $6,000, its a problem that owners certainly dont want to deal with.What happens is the gasket fails and coolant leaks into the cylinders, eventually leading to the engine being unusable. Most drivers do not notice this problem until its too late and the damage is already done.However* **** states that you can prevent this problem by monitoring the coolant level. If there is a sudden drop in the level, you may have a faulty head gasket. This proves that **** is well aware of the problem but still has yet to issue a recall for it.***** has known about this since 2016 to address this issue. I did not here about it until now. AND I had my car serviced and paid for coolant.
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Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.